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Payment Policy

Wonerso Living Policy

Payment Policy

This Payment Policy explains accepted payment methods, authorization, payment security, and common payment issues for purchases made through wonerso.com.

Last Updated: July 16, 2026

Payment at a Glance

CURRENCY

U.S. Dollars

CHECKOUT SECURITY

HTTPS and SSL/TLS

PAYMENT METHODS

Live Checkout Controls

REFUNDS

Original Payment Method

Accepted Payment Methods

Payment methods that may be displayed or supported during checkout include:

PayPal Apple Pay Google Pay Visa Mastercard American Express Discover JCB Diners Club UnionPay Maestro RuPay Elo Aura

Availability may vary by location, device, browser, card issuer, payment processor, currency, and order eligibility.

The payment options shown during the customer’s live checkout session control.

Currency

All website prices and charges are displayed in U.S. Dollars (USD).

A customer’s bank, card issuer, or payment provider may apply currency-conversion, foreign-transaction, cross-border, or other account-related fees. These third-party fees are not collected or controlled by Wonerso Living.

Authorization to Charge

By submitting an order through standard checkout, the customer authorizes Wonerso Living and its payment processors to charge the final total displayed before purchase.

The standard checkout total may include:

  • The product price
  • Disclosed standard shipping charges
  • Any optional service selected and accepted during checkout
  • All other charges included in the displayed standard checkout total

Under the standard order terms, the final amount shown before payment includes all product, standard shipping, sales tax, import duty, customs, clearance, and carrier brokerage charges payable by the customer.

Wonerso Living does not require customers to pay separate sales tax, import duties, customs charges, clearance fees, or carrier brokerage fees after standard checkout.

Separately Arranged Expedited Shipping

A customer may contact service@wonerso.com before placing an order or before order processing begins to request a customized expedited shipping option.

The proposed shipping method, estimated delivery timeframe, and additional charge will be clearly disclosed before the customer confirms the expedited option.

The additional charge will be collected only after the customer accepts the quoted terms and separately authorizes the charge.

We will not charge a payment method for an optional expedited shipping service without the customer’s approval.

Billing Information

Customers must provide complete and accurate billing information and must be authorized to use the selected payment method.

A transaction may be delayed, declined, placed on hold, or canceled when information does not match the payment provider’s records, cannot be verified, or appears fraudulent or unauthorized.

Secure Checkout

Checkout pages use HTTPS and SSL/TLS technology to help protect information during transmission.

Full card details are generally processed by authorized payment providers rather than stored directly by Wonerso Living.

We do not request the following through ordinary email:

  • Full card numbers
  • Card-security codes
  • Digital-wallet passwords
  • Online-banking passwords

Fraud Prevention and Verification

Some transactions may be reviewed for fraud prevention, payment security, and order verification.

We may verify:

  • Billing and shipping information
  • Contact details
  • Payment authorization
  • Relevant transaction-risk indicators

An order that cannot be reasonably verified may be delayed, placed on hold, or canceled.

Payment Problems

Declined Payments

A payment may be declined because of:

  • Incorrect billing information
  • Insufficient funds
  • An expired card
  • Card or security restrictions
  • An unsupported payment method
  • Location restrictions
  • The payment provider’s independent risk review

Customers should contact their bank or payment provider or try another available checkout option.

Pending Authorizations

A failed, canceled, or incomplete transaction may remain visible temporarily as a pending authorization.

A pending authorization is not always a completed charge. The customer’s bank or payment provider controls when the hold is released.

Duplicate Payment Attempts

Repeatedly submitting the same order may create duplicate orders or multiple temporary authorization holds.

If an order confirmation is unclear, contact customer service before submitting the payment again.

Payment Confirmation

A successfully submitted order normally produces an order-confirmation page and confirmation email.

If payment appears to have been processed without an order number, contact us and provide your name, approximate transaction time, and charged amount.

Do not send full payment-card information by email.

Refunds

REFUND METHOD

Original Payment Method

REFUND INITIATION

Within 5 Business Days

PROVIDER POSTING

Additional 3–10 Days

Approved refunds are issued to the original payment method under our Return & Refund Policy.

After approval, Wonerso Living normally initiates a refund within 5 business days.

The bank, card issuer, PayPal, digital-wallet provider, or other payment provider may require an additional 3–10 business days to post the credit.

Payment Support

Contact Information

Brand: Wonerso Living

Operated by: Zhengzhou Yacheng Information Technology Co., Ltd.

Business Address:
Room 001, Zone L, 7/F, Building C
No. 55 Fengchan Road
Jinshui District
Zhengzhou, Henan 450002
China

Email: service@wonerso.com

Telephone: +86 15188376873

Customer Service Hours: Mon - Fri: 9:00 AM - 5:00 PM (UTC+8:00)