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Privacy Policy 

Privacy Notice: Data Collection & Use

1. Data Collection Overview
This notice explains how we handle personal information during your website interaction. Personal data encompasses any details that could identify you directly or indirectly, including names, contact information, and online activity patterns. We provide this transparency to meet our compliance requirements under the GDPR.

2. Automatic Data Processing During Site Visits
When you browse our website without active engagement, we automatically gather technical information transmitted by your browser. This includes:

  • Network identifier (IP address)

  • Access time and date

  • Pages viewed

  • Data transfer volume

  • Browser specifications

This processing, authorized under GDPR Article 6(1)(f), is essential for website operation, security maintenance, and service stability.

3. Enhanced Service Features
Beyond basic browsing, we provide interactive services including account creation and product purchases. These services require additional information which we process as detailed in subsequent sections. All processing adheres to the fundamental principles outlined in this notice.

4. External Processing Partners
We engage verified third-party providers for specialized services including payment processing and order fulfillment. These partners operate under strict contractual obligations and regular compliance audits.

5. Additional Data Sharing Scenarios
We may share information with promotional partners during joint activities. In such cases, partners may independently collect data, with detailed disclosures provided at the point of collection.

6. International Data Transfers
For services involving non-EEA providers, we implement appropriate safeguards and provide specific notices regarding data transfer implications.

7. Communication and Registration Data
When you initiate contact or create an account, we retain provided information such as:

  • Identification details

  • Authentication credentials

  • Contact information

  • Optional preferences and interests

8. Transaction Processing Data
Order fulfillment involves collecting:

  • Product specifications

  • Transaction identifiers

  • Shipping and billing information

  • Order status updates

  • Customer service records

  • Return processing information

  • Logistics provider details

9. Payment Information
We process payment through various methods and collect:

  • Billing information

  • Payment preferences

  • Financial institution details

  • Payment service identifiers

  • Additional verification data required by financial partners

10. Tracking Technology Implementation
We utilize cookies and similar technologies to enhance platform functionality and user experience. These technologies are categorized as follows:

11.Essential Operations Cookies
Required for basic website functionality and security features. These cannot be disabled.

12.Preference Management Cookies
Store user selections and customization preferences. Disabling may limit feature availability.

13.Analytical Performance Cookies
Gather aggregated usage statistics to help us improve our services. These can be disabled through browser settings.

14.Marketing Cookies
Used to deliver relevant promotional content across different platforms. Users may opt out of these tracking technologies.

15. Tracking Pixel Implementation
We employ transparent pixels to measure campaign effectiveness and analyze user navigation patterns. These tools help us understand how visitors interact with our digital properties.

16. Cookie Management
Most browsers provide built-in controls for cookie management through their settings menu. Please note that restricting all cookies may impact website functionality and require manual preference adjustments during each visit.

17.Analytics.

We may use third-party service providers to monitor and analyze the use of our Services. Presently, we use Google Analytics . Google Analytics is a web analytics service that tracks and reports Site traffic. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en . Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics, available at: https://tools.google.com/dlpage/gaoptout .

18.Behavioral Remarketing 

We also use remarketing services to advertise on third-party websites to you after you visited our Services. For this purpose, visitors are grouped by certain actions on our Services, e.g., by duration of a visit. This enables us to understand your preferences and to show you personalized advertising even if you are currently surfing on another website that also participates in the Google advertising network.

We use the following tools and services for these purposes:

Google Ads remarketing service is provided by Google. You can opt-out of this by visiting the Google Ads Settings page: https://www.google.com/settings/ads .

If Google Ads is structured to collect personal data, the data controller will be Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland.

Bing Ads is a service operated by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. Please read Microsoft’s privacy statement for more information on how Microsoft processes your information https://privacy.microsoft.com/en-US/ . When you access our Site via advertisements on Bing Ads, a cookie is set on your computer. In addition, a Universal Event Tracking tag is integrated on our Site. This is a code that, in combination with the cookie, stores data about the use of the Site, e.g. length of time spent on the Site, areas accessed, and ads used to reach the Site. In addition, Microsoft may track your usage patterns across multiple of your electronic devices through so-called cross-device tracking. The information collected is transferred to a Microsoft server in the United States. If Bing Ads is structured to collect personal data, the cookie banner on our Services will provide you the opportunity to consent to Bing Ads.

Facebook Ads. Using Facebook Business Tools , we may display interest-based ads to you when using Facebook. To modify your preferences or turn off personalization for ads served by Facebook, you can visit Facebook's Ad Preferences in addition to the Your Choices section below. We do not share any of your personal information with Facebook. We may also show ads to audiences that share similar characteristics as you. To do so, a list of email addresses is irreversibly encrypted through hashing and uploaded or transmitted from our site, and Facebook matches the hashed data against its own users, generating a lookalike audience and deleting the uploaded list. We do not have access to the identity of anybody in the “lookalike” audience, unless they choose to click on one of our advertisements.

19.Additional Tracking Methods

We may employ various digital tracking tools to gather navigation data, including your internet service provider, device specifications, connection IP address, browser details, operating system, session duration, visited pages, search queries, access timings, and related analytics. Unique identifiers may be assigned to your device or access credentials for these purposes.

Our platform utilizes JavaScript snippets to enhance functionality and monitor component usage, entity tags for browser caching to improve loading performance, and HTML5 local storage to preserve site data between sessions.

20.Do Not Track Signals
While some browsers offer "Do Not Track" (DNT) functionality, the absence of standardized implementation guidelines means our systems do not currently recognize or respond to DNT signals.

21.Location Data Management
You can prevent location data sharing by either: (a) turning off location services in your device settings, or (b) modifying application permissions in your browser or device preferences.

22.Third-Party Data Sharing
We disclose information only when permitted under applicable European and German regulations. Our collaboration with specialized partners—including customer support centers, technical infrastructure providers, and logistics partners like YunExpress—involves strictly controlled data access limited to specific service requirements and timeframes. Necessary order details are shared with relevant partners to facilitate product delivery.

23.International Data Transfers
Technical service providers such as SHOPLINE may process data outside the EU. In such cases, we ensure equivalent data protection standards through contractual safeguards.

24.Financial and Shipping Partners
Payment processing involves sharing necessary data with our financial partners. Detailed privacy policies of these providers offer further information.

Shipping partners receive only essential delivery information, which may include:

  • Recipient name

  • Shipping destination

  • Package station identifier (if applicable)

  • Contact email for delivery notifications

25.Legal Disclosures
We may disclose information to legal authorities when required by judicial order or for legal enforcement purposes.

26.Data Retention Framework
We retain personal data only as long as necessary for specified purposes or to meet legal obligations under German commercial and tax regulations, which may require retention for up to ten years. Account closure triggers complete data deletion, though legal requirements may necessitate data blocking instead of removal. Blocked data receives restricted access with heightened security measures.

27.Information Security
We implement comprehensive technical and organizational security measures, including SSL encryption for all order and login transactions.

28.Your Data Protection Rights
As data controller, we respect your rights to:

  • Access your information

  • Request corrections or deletion

  • Restrict processing activities

  • Object to specific processing

  • Receive your data in portable format

  • Withdraw previously given consent

29.Identity Verification
Information requests require appropriate identification to prevent unauthorized disclosure.

30.Consent Withdrawal
You may revoke processing consent at any time, affecting future processing but not previous activities.

31.Interest-Based Processing Objections
Where processing relies on legitimate interests, you may object by explaining your specific concerns. We will then reevaluate and either adjust practices or demonstrate compelling grounds for continuation. Marketing and analytics processing can be objected to at any time through provided contact channels.

32.Regulatory Complaints
You have the right to lodge complaints with relevant data protection authorities within the EU.

33.Policy Updates
We periodically update this notice to reflect service enhancements and regulatory changes.

34.California Privacy Rights
California residents may annually request details about third-party marketing disclosures and may request removal of publicly posted content, subject to technical limitations.

35.Security Measures
While we implement robust administrative, technical, and physical safeguards, no electronic transmission method is entirely secure. We utilize SSL encryption for sensitive data collection.

36.Data Sales
We do not sell customer personal information to third parties.

For privacy-related inquiries, contact service@wonerso.com during business hours: Monday-Friday, 08:00-17:00 (UTC+8).